Help prevent illness this season

Getting vaccinated for the flu and COVID is the best way to protect yourself and those around you. 

You can also take simple, everyday steps to reduce your risk of catching or spreading these viruses, as well as the common cold.  

Try these tips from the National Institute on Aging and the Centers for Disease Control and Prevention. 

• Keep your distance from others in enclosed public spaces.
• Open windows when possible, especially in crowded areas.
• Wash your hands often with soap and water
• for at least 20 seconds. If you use hand sanitizer, choose one with at least 60 percent alcohol.
• Cover coughs and sneezes with a tissue or the inside of your elbow.
• Disinfect frequently touched surfaces at home, such as doorknobs, counters, and light switches.
• Stay home if you’re feeling sick (unless you’re visiting your doctor).
• Wear a mask when you’re around others, especially in healthcare settings. 

Registered Nurse Health Coaches & Case Managers¹ 

Set, achieve, and maintain your health goals with a Registered Nurse Health Coach, available 24/7/365 at no cost. Our Registered Nurse Health Coaches will work with you to navigate your health journey, share health and wellness tips, and help with a variety of other issues. Learn more at ibxmedicare.com/healthcoach or by calling 1-855-332-3102 (TTY: 711). 

Behavioral Health Navigators 

Behavioral health navigators can connect you with providers, explain your benefits, and offer in-the-moment crisis support for behavioral health emergencies. Learn more at ibxmedicare.com/bhnavigators or by calling 1-800-688-1911(TTY/TDD: 711) 24/7. 

Have you had your annual wellness visit yet? 

An annual wellness visit is a great time to discuss health concerns with your primary care provider. Need help scheduling your visit? Call our Member Help Team — their contact information is on the back cover. 

Website last updated 09/29/2025

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¹ You have the right to opt in or opt out of these services. Simply advise your Health Coach or case manager at any time if you wish to end your relationship with them. You may also call the number on the back of your member ID card and ask that you not be contacted by a Health Coach in the future. 

Independence Blue Cross offers PPO, HMO-POS, and HMO Medicare Advantage plans with a Medicare contract. Enrollment in Independence Blue Cross PPO, HMO-POS, and HMO Medicare Advantage plans depends on contract renewal.